The professional automotive consulting firm. Repair fraud is running rampant in today’s automotive industry, requiring new techniques, and a new way of thinking. Car repair price gouging, unnecessary repairs and services have reached an estimated 40 billion dollars a year. Moreover, there hasn’t been a solution to help protect the consumer from these practices until now.
Automotive repair is at the top of the consumer complaint list every year in every state. Automotive repair problems are expanding across America. There are blatant rip-offs covered in the news, reporting on such common situations as excessive pricing, estimates and over billed labor costs. Our organization coupled with our consumer advocates have uncovered a powerful undercurrent of overpricing at the foundation of the automotive industry. Granted we have nothing against dealers or repair facilities. In fact, the talent of the trade that lies within is needed, but the consumer should not suffer the repercussions of the less than ethical practitioners... The reality is most car repair scams go unnoticed by the consumer, service customers have no idea that they have been ripped off and overcharged.
Another area of concern revolves around the buying and selling practices of new and used automotive dealerships and the tactics used on unsuspecting consumers as well as the price gouging of new cars and the under estimated value of trade-ins, as well as the inflated bi-rates.
Extended warranty companies are cropping up all over the country with marketing strategies enticing you to buy their product and promising a “bumper to bumper” warranty only for the consumer to find out that the policy was only component coverage and the company’s phone number has been disconnected or a claim will not be honored by the dealer... We, as well as The National Highway Traffic & Safety Administration and the Department of Transportation receive a wide variety of complaints on a daily basis, automotive recalls and technical’s service bulletins are being posted everyday due to manufacture defects, and the consumers these recalls affect are not being notified.
Service customers need solid answers, and they need to be equipped with the latest information, tools, and an insider’s view of the who, what, when, where, why and how to deal with the automotive industry. Consumer Automotive Reports is staffed with expert industry professionals assisting the consumer with their automotive issues. Backed up by over 20 years of experience Consumer Automotive Reports puts all the information you’ll ever need at your fingertips.
Our only purpose is protecting the consumer so they do not suffer the consequences and the stress involved due to the inevitable. Convenience and reassurance at your side. “This is our oath to you”. So get the sound accurate information and peace of mind you deserve and see the great advantages of having the power of knowledge on your side! Remember "perception" can be the enemy. Trust is earned not freely giving.
